A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Rice units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Hirex Water Damage started because homeowners in Rice, WA kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Rice roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Emergency Water Damage in Rice isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Rice, WA licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Rice, WA so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Anyone in Rice who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Rice call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Rice started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our Rice team and get a straight answer on how urgent it is.
From a single soaked bedroom to a commercial building with three flooded floors, our Rice teams are equipped to scale up or down — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Rice rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Rice, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Rice properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Rice job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
Every Rice job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.

Every Rice estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Because our equipment cache sits inside Rice, WA, most Rice calls see a technician on-site in under 60 minutes.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
A short call with our Rice dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
A licensed technician heads to your Rice address with extraction and drying equipment already loaded.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.

Our Rice technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Rice paperwork, not just mentioned over the phone. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.

"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Most Rice dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Upfront, written pricing is standard on every Rice job, not an add-on option.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Rice properties.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Blackwater and sewage response is a core part of what our Rice team does, not a job we sub out.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
Commercial response is a regular part of our Rice work — restaurants, offices, and multi-unit buildings included.
Typical drying time runs 3-5 days for a Rice home, though a job that sat unaddressed longer can take longer to fully dry.
Quick extraction and drying in Rice significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
See the zip codes and nearby cities listed below — our Rice crews cover that full radius.
Rice is our home base, and our reach extends across Rice, WA through a network of staged equipment and on-call technicians. If your address falls inside or near Rice, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Rice, Rice, WAReach our Rice line directly and get a technician on the way today.
Call +1-844-234-5373